Leadership, Business Storytelling, People Jo Hands Leadership, Business Storytelling, People Jo Hands

Life's not always fair, but it's sure made me tough...

Jo Hands writes about what makes her tick, she explains “Life's not always fair, but it's sure made me tough...” When I was a child I was big about justice. I wanted to feel like life was fair. My mother told me that life wasn't fair and I thought that was crap. As I grew up I realised that she was right - life is not fair. Everyone has their challenges, battles and hard times, you are not alone. People want to be perceived as having their life together but no one really does, let's be honest.

When I was a child I was big about justice. I wanted to feel like life was fair. My mother told me that life wasn't fair and I thought that was crap. As I grew up I realised that she was right - life is not fair. Everyone has their challenges, battles and hard times, you are not alone. People want to be perceived as having their life together but no one really does, let's be honest.

The hard times is where I've learnt so much, I've grown, I've backed myself, I've realised how strong I really am. I want to make a difference to people. I love people - I love my team, people I meet, I want people to be successful and I genuinely want the best for people.

I'm good at business, it gets me out of bed in the morning with a spring. I love helping people get the most out of their business. There is so much opportunities to drive better outcomes in business - I see it and I want to help people.

Making a difference isn't easy - there are a lot of people telling you why it's not possible, it's not good enough. Experience tells me to trust my gut. Embrace and push through the change as the outcome will be better they just can't see it. I'm confident in my ability and I'll admit when I'm wrong but I will not stop striving for great.

For people that know me well, I'm an open book, someone who cares so deeply, someone who loves to make a difference and I have a genuine love of people and business optimisation.

Life isn't fair. Life isn't kind. But everyone has their journey that has shaped them and so embrace the imperfections and make the best of your life.

🙃 Smile - lean in - no regrets.

💜 Embrace life and make the best of everyday. Be kind to you - you're only human and you're enough.

🌈 Be kind - you don't know peoples journey and kindness is overrated.

Curious? Want to know more about my experience? Click here.

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We’re Whiteark. Leaders in Transformation & Private Equity.

Fuelled by passion, we revel in working with Private Equity; the pace, targeted focus on business optimisation and limited timeframes spark unforeseen transformation opportunities, which we’re excited to deliver on. Our approach is rooted in data, ensuring the right decisions are made – based on accurate information. Hands-on, we get into the trenches with you, working directly with the management team to realise outcomes expected by shareholders. We offer a range of transformation services which can be tailored to suit standard private equity options; always accompanied by a laser focus on profit optimisation of the business.

Reach out for a no obligation conversation on how we can help you. Contact us on whiteark@whiteark.com.au

Article by Jo Hands, Co-Founder Whiteark

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Leadership, Business Storytelling, People Jo Hands Leadership, Business Storytelling, People Jo Hands

What do I want to do when I grow up??

Jo Hands writes about what she wanted to be when she grew up, and the lessons she learned along the way. She explains “In year 9, we needed to work out what we wanted to be when we grew up to pick our majors / subjects that determined our chance to get into 'the' university course. We were just kids and let's be honest, we didn’t know. Some still don’t know today.”

In year 9, we needed to work out what we wanted to be when we grew up to pick our majors / subjects that determined our chance to get into 'the' university course.  We were just kids and let's be honest, we didn’t know. Some still don’t know today.

I'm generation X, so considered extremely loyal which explains my first 10+ years of my career.  I chose accounting because I loved my accounting teacher at school, she encouraged me, and I just ‘got’ it.

When I finished high school, I took an intern role at an accounting firm for 13k a year. I learnt how to be an auditor. Went to University, and got my first role with Arthur Andersen (that later became EY) the first year, 2002.

My 9 years at EY taught me:

  • How to work hard

  • How to problem solve 

  • Teamwork 

  • Accountability 

  • Client service 

  • Industry experience 

  • Ability to work on number of assignments 

I worked out I didn't want to be partner and I wanted to really drive an outcome in business, so I left EY to join Telstra. I loved my experience at Telstra which then led to private equity experience. 

I love working with private equity because:

  • I love the speed 

  • I love the focus on activity 

  • I love the simplification on priorities 

  • Measuring success 

  • Holding people accountable 

My career has now changed to running my own business, which has been an amazing experience. The ability to not have a boss, being accountable to yourself and your business partner - and being able to make a difference to businesses and people. 

I never knew I was going to do my own business or be as successful or enjoy it this much - but it's the depth and breadth of experience that has made it possible. 

Your career path is not linear, take the experience, work hard, learn from good people and enjoy yourself, life's too short. 

It's ok if you don't know what you want to do, but take a chance, risk, get experience and don’t forget to have a little fun. 

Curious? Want to know more about my experience? Click here.

Leaders in Private Equity.

Fuelled by passion, we revel in working with Private Equity; the pace, targeted focus on business optimisation and limited timeframes spark unforeseen transformation opportunities, which we’re excited to deliver on. Our approach is rooted in data, ensuring the right decisions are made – based on accurate information. Hands-on, we get into the trenches with you, working directly with the management team to realise outcomes expected by shareholders. We offer a range of transformation services which can be tailored to suit standard private equity options; always accompanied by a laser focus on profit optimisation of the business.

Reach out for a no obligation conversation on how we can help you. Contact us on whiteark@whiteark.com.au

Article by Jo Hands, Co-Founder Whiteark

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Business Storytelling, Sales Strategy Whiteark Business Storytelling, Sales Strategy Whiteark

What's your story?

Stories make your business relatable and more importantly make you stand out from the crowd. Data alone can be overwhelming for some people being walked through presentations, reading articles, and listening to interviews. Stories instead, engage hearts and minds and allow watchers, readers and listeners to relax into the moment. Every great sale starts with a great story.

Stories make your business relatable and more importantly make you stand out from the crowd.

Data alone can be overwhelming for some people being walked through presentations, reading articles, and listening to interviews. Stories instead, engage hearts and minds and allow watchers, readers and listeners to relax into the moment.

Every great sale starts with a great story

In today’s competitive market offering a standout product or service isn’t enough. Every one of your competitors are trying to make more noise than you. But it’s not always noise that cuts through. It’s your story. Stories teach us about life and help us appreciate others and their different perspectives. A great story humanises a brand, allowing customers to feel some kind of connection and understanding. But crafting that story can be hard, especially when you’re so immersed in the detail.

Here are some tangible actions and questions to help clarify what you do and why, and to ultimately tell your business’s story in a genuine and engaging way.

Why do you exist?

When you decided to start your business there was story that went with it. This could have been related to a commercial problem you wanted to solve or for some personal reason. Revisit ‘why’ you exist and remind every member of your team, your customers and whoever will listen. This will deliver a holistic view of the background to your passion and why your purpose matters so much.

Stories make your business relatable and more importantly articulate the problem your product or service is trying to solve for them. To be authentic the story must have context for the audience otherwise it becomes a sermon and you’re back to old school selling by telling.

Action: Write down why you started doing what you do and why it matters?

How does your story silence your competitors?

Your customers, like you, are exposed to many narratives and messages, so having a story that will elevate your company from the rest is so important. It gives you an edge and more importantly ensures your customers’ choice becomes an emotional one.

Action: Check that your marketing messages reinforce the story of why you do what you do. Create consistency across your social media, website and employee sales collateral. Your story should be everywhere!

Your staff are your story tellers

Ensuring your staff understand the reason why you exist is important. They also need to be clear on their role and importance in the story. Put simply, if they believe and connect your story’s meaning for themselves, their motivation will naturally resonate when they share that with customers.

Action: Ask your staff to share their pitch of your story? Is it compelling?

Customers that care are the best ones

Your story is a chance to create an emotional connection and perhaps even make customers feel good about a particular problem or opportunity they may have. If you want someone to trust you with their hard earned dollars you need to engage in a way that entices understanding and meaning.

Action: How does my story help customers feel good or solve a problem?

Stories drive choices

There’s a gap in the market when it comes to businesses sharing their own unique, organic, human stories to drive a connection with customers on an emotional level. This is one of the key reasons we started Whiteark.

Stories give us life and your brand deserves the most awesome story ever.


I hope you have some fun creating your story, there’s no time like now…

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