Make worthwhile and lasting change in your business that inspires people, delivers results and improves systems.
All tagged Customers
Since the onset of COVID-19, businesses have had to find new and clever ways to connect with their customers to generate sales and maintain relationships – this has led to the acceleration of digitisation as more customers shifted to online.
The question on everyone’s mind - how will customers behave post the pandemic?
For vulnerable consumers and the customer teams that serve them, Covid-19 has forced companies to rethink what customer care means to ensure they are addressing their customer needs. A customer’s interaction with a company can have an immediate and lasting effect on their sense of trust and loyalty.
Stories make your business relatable and more importantly make you stand out from the crowd. Data alone can be overwhelming for some people being walked through presentations, reading articles, and listening to interviews. Stories instead, engage hearts and minds and allow watchers, readers and listeners to relax into the moment. Every great sale starts with a great story.
