Make worthwhile and lasting change in your business that inspires people, delivers results and improves systems.
All in Business Innovation
Are you one of those people that asks a lot of questions – why are we doing this? What is this all about? And How are we going to deliver this? Simple words and questions but critical in all aspects of business. I have to admit it does annoy me when people ask too many questions, but it really is good engagement. It means they are engaged, they are listening and they want to understand the background.
One piece of advice my dad gave me, was to remember that life is a journey. It’s hard when you are 20 years old to really know what this means?
As I get older, a ripe old age of 42 I really consider this concept of journey. It’s an interesting one, very personal and something that evolves.
The plan is built, you have the budget, why can’t you deliver?
It’s the issue that is widely known, the easy part is building the plan and getting the money (well sometimes) but being able to deliver the plan is the hard thing. When the plan is unclear or money hard to get it’s a good excuse, when that’s done there are no excuses you need to be able to Execute.
At Whiteark this is where we see our clients need help and this is our sweet spot, being able to help deliver a program of work. There are 4 key steps that need to be taken to ensure the plan is successfully executed.
If it’s not part of your KPIs it’s probably not worth measuring.
Most of us have heard the phrase ‘what measures gets done’. Sounds simple right? But when it comes to measuring what matters, it gets a bit tricker
It’s a great opportunity to reflect. What have I achieved this year. What am I most proud of. What is my biggest learning. Who has supported me this year – make sure you say thank-you. I always encourage my teams to update their CV every year – what have they learnt, where have they developed it’s a good way to remember all your achievements as well.
Mark Easdown writes about complexity. In the mid 1980s, a school of thought emerged around “Complexity” and “Complex Adaptive Systems” with the formation of the Sante Fe Institute, formed in part by former members of Los Alamos National Laboratory. The institute drew from multi-disciplinary domains and insights of : economics, neural networks, physics, artificial intelligence, chaos theory, cybernetics, biology, ecology and archaeology. Theories on Complexity and Complex Adaptive systems sought to develop common frameworks and understandings of physical and social systems that was an alternate to more linear and reductionist modes of thinking.
Jo Hands writes all about driving value creation. Value creation is a word that’s used a lot, but what does it mean? Creating value - customer, consumer and financial. When a company buys a business, they focus on value creation. The business case assumes that there is value to create. This value can be created by pulling either strategic or operational levers.
Jo Hands writes all about the war on talent - and it’s no joke. This time last year (May 2020) companies were downsizing, reducing pays, making employee take annual leave and in survival mode. Employees were worried about the security of their jobs. The whole dynamic has shifted. It's an employee market. Why and what does this mean?
Mark Easdown writes about problem solving… Good problem solving needs: cognitive diversity, valuing dissent to mitigate consensus “fails” & “group think”, a clear approach in stressful situations, switch thinking or adding some randomness to process, a healthy power relationship (no hubris or silencing of opposition, a need for participative management & subordinate assertiveness training), multiple approaches to problem solving …
Mark Easdown writes about forecasting. The prediction process starts with propositions, then verified, quantified and made actionable. A robust peer review occurs and 95% of predictions are modified along the way. Plummer routinely scrutinises predictions with actual events and these results are highlighted at conferences – championing the successes and sharing insights across those that were wrong. “Nobody here is hired because they’re psychic; there hired to generate insights that are useful – even if they turn out wrong. It’s useful to get you thinking”.
Mark Easdown writes about resilience. Individual, Enterprise & Ecosystem Strategy & Planning & Ways of working. Let’s explore some scenarios across individual resilience, ethical resilience & the resilience dividend. At the individual level, the global pandemic, economic downturns, recessions and increase in uncertainty and anxiety highlight the need for resilience. As Diane L Coutu “How Resilience Works”, (HBR May 2002) observes, resilient people have certain defining characteristics…
Jo Hands writes about Covid19 - and whether it will make or break you… We have had a year of ambiguity and we will never go back to ‘normal’ for some industries and companies this has meant growth / opportunities and for others it has been meant something quite different.
Mark Easdown writes about Prospective Hindsight and the Pre-Mortem. Given the importance and value of improving the decision-making process, researchers, social scientists and psychologists set about leveraging the findings of prospective hindsight studies and try to identify a framework upfront to identify your decisions that might lead to poor outcomes and create a safe environment for dissent in views.
Mark Easdown writes about practical wisdom: making sense of the eco-system. Leadership should not wait for a crisis, for revenues and budgets to go off-track to engage the wider views. Pandemic of 2020, has been a great example of leadership teams who have been forced to stop, listen and reach out across their ecosystem (customers, employees, suppliers, relationships with banks and government) and to re-invent and re-imagine themselves.
Matthew Webber writes about the challenge has been laid to develop a Supply Chain Strategy that supports Australia’s renewed obsession with lifestyle. The way that we buy, move and sell Is shifting in seismic proportions. We have had all the indicators within our radar for some – the uptake of ecommerce as a legitimate and safe platform for retail shopping, geo political trade wars playing out between large, industrialised nations and emerging nations along with increase consumer insistence on visibility and ethical sourcing practices.
Matthew Webber writes about Supply Chain Transformation leadership in action. One of the key attributes for any prosperous supply chain of the modern era is to have the ability to adapt and respond. We can design our supply chains structurally, and technically, to deliver on this outcome, however we do have to move our supply chains from where they are today, to where they need to be in the future. We need to do that through leading our people, our partners and our communities in which we operate.
Matthew Webber writes about how competitive advantage is now shifting to the Supply Chain. We are living in very uncertain times, driven by the various disruptions that are playing out in front of our very eyes. The level of disruption is often overwhelming, and the certainty, safety and security of our supply chains are under threat. It will be those organisations that can bring a level of consistency and reliability in their supply chains that will...
Matthew Webber writes about retail transformation in disruptive times. It is both confronting and somewhat depressing to turn the pages (physically or digitally) of a newspaper to see yet another retailer fall victim to the economic climate. There is nothing nice about an empty shop front, the loss of jobs or the withdrawal of an important community institution.
Matthew Webber writes about rethinking our Global Supply Chains. The world as we know it has changed. The speed, the relationships, the priorities, the tastes. We can access information, goods and services quicker than ever – and our environments politically, environmentally and structurally seem more volatile than ever before. And this is before we even get to the great awakener in COVID -19.
Optimisation is an overused word that can mean a lot of things, so let me explain... can a business perform better than they currently are? Can they improve customer experience, their pricing strategy and financial outcomes to drive a better return? In most cases the answer is yes!
