Do I have a capability or a capacity issue?
As a business owner or manager, it can be difficult to know whether a particular issue is related to capability or capacity.
In general, CAPABILITY refers to the skills and knowledge needed to perform a task, while CAPACITY refers to the available resources (time, staff, equipment, etc.) to complete the task.
As a business owner or manager, it can be difficult to know whether a particular issue is related to capability or capacity.
In general, CAPABILITY refers to the skills and knowledge needed to perform a task, while CAPACITY refers to the available resources (time, staff, equipment, etc.) to complete the task.
In this article, we'll explore the differences between capability and capacity issues and how to identify which one you may be facing.
CAPABILITY ISSUES: Capability issues refer to situations where an employee or team may not have the necessary skills, knowledge, or experience to complete a task or project. Some common signs of capability issues include:
• Consistently poor performance or quality of work
• Lack of motivation or engagement
• Frequent errors or mistakes
• Difficulty understanding or following instructions
• Lack of confidence or hesitation in completing tasks
• Inability to learn or adapt to new processes or technology
If you're experiencing capability issues, it's important to provide training and development opportunities for your employees. This may include additional coaching or mentoring, job shadowing, or workshops to develop new skills.
It's also important to communicate clear expectations and provide regular feedback to help your employees improve their performance.
CAPACITY ISSUES: Capacity issues refer to situations where a team or employee may not have the necessary resources (time, staff, equipment, etc.) to complete a task or project. Some common signs of capacity issues include:
• Overworked or stressed employees
• Missed deadlines or delayed projects
• Inability to take on additional work or projects
• Difficulty managing workload or priorities
• Poor time management or organization
• Lack of resources or equipment to complete tasks
If you're experiencing capacity issues, it may be necessary to reassess your workload or resource allocation. This may include delegating tasks to other team members or departments, outsourcing certain tasks or projects, or investing in additional resources or equipment to help your team work more efficiently.
It's important to communicate with your team and stakeholders to manage expectations and ensure everyone is on the same page.
In conclusion, whether you're facing capability or capacity issues, it's important to identify the root cause of the problem and develop a plan to address it.
Capability issues may require additional training or development, while capacity issues may require a reassessment of resources or workload. By focusing on the specific issue at hand, you can develop targeted solutions to help your team work more effectively and efficiently.
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How do I help my team to be more effective?
As a leader, one of your primary responsibilities is to help your team be as effective as possible.
There are a variety of strategies you can use to support your team's productivity and performance.
Here are five key ways to help your team be more effective:
As a leader, one of your primary responsibilities is to help your
team be as effective as possible. regardless of its size or industry.
There are a variety of strategies you can use to support your team's productivity and performance.
Here are five key ways to help your team be more effective:
1. Set clear goals and expectations: Clear goals and expectations are essential for helping your team stay focused and on track. Make sure everyone on your team understands what they are working toward and what is expected of them.
Clearly define key performance indicators (KPIs) and regularly communicate progress toward these goals.
2. Foster open communication: Effective communication is critical for any team to succeed. Encourage your team to share ideas and perspectives and create a safe environment for open and honest communication. Make sure everyone on the team understands the importance of communication and feels comfortable raising concerns or asking questions.
3. Provide the necessary resources: Your team needs the tools, resources, and support necessary to be effective. Make sure everyone has access to the tools and technology they need to do their jobs and provide training and development opportunities to help your team build the skills they need to succeed.
4. Empower your team: Empowering your team means giving them the autonomy and authority to make decisions and take action. This can help boost motivation and engagement, as team members feel more invested in their work and the outcomes they achieve. Trust your team to make decisions and take responsibility for their work.
5. Celebrate successes and learn from failures: Celebrate your team's successes and acknowledge their hard work and accomplishments. At the same time, don't shy away from failure. Use failures as opportunities for learning and growth and encourage your team to take risks and try new things.
In conclusion, there are many ways to help your team be more effective, including setting clear goals and expectations, fostering open communication, providing necessary resources, empowering your team and celebrating successes and learning from failures.
As a leader, your role is to support your team and help them achieve their goals. By focusing on these key strategies, you can help your team become more productive, engaged, and successful.
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Why can’t companies execute?
There are countless examples of companies that have great ideas but fail to execute them effectively. In some cases, they may be unable to launch products on time or budget, struggle to scale their business, or simply fail to meet customer needs. But why do so many companies struggle to execute, despite having the necessary resources and talent?
There are countless examples of companies that have great ideas but fail to execute them effectively.
In some cases, they may be unable to launch products on time or budget, struggle to scale their business, or simply fail to meet customer needs. But why do so many companies struggle to execute, despite having the necessary resources and talent? In this article, we will explore some of the reasons why companies can't execute and what they can do to overcome these obstacles.
1. Lack of clarity and focus: One of the biggest reasons companies fail to execute is a lack of clarity and focus. They may have too many projects, initiatives, or goals, making it difficult to prioritise and allocate resources effectively. Without a clear direction, employees may become overwhelmed, confused, or disengaged, leading to delays, mistakes, or even failure.
Solution: To overcome this issue, companies should focus on developing a clear and concise strategy that aligns with their vision, mission, and values. They should identify their most critical objectives, break them down into smaller, manageable tasks, and communicate them to their teams regularly.
By setting clear priorities and expectations, employees can stay motivated and aligned with the company's goals.
2. Ineffective leadership: Another common reason companies struggle to execute is ineffective leadership. Leaders may lack the necessary skills, experience, or vision to lead their teams effectively. They may also fail to communicate effectively, delegate tasks, or provide the necessary resources and support..
Solution: Companies should invest in leadership development programs to ensure that their leaders have the necessary skills and knowledge to lead effectively.
Leaders should also communicate clearly, provide feedback and recognition, and empower their teams to take ownership of their work. By building trust and fostering a culture of accountability, leaders can create a more productive and motivated workforce.
3 Poor project management: Poor project management is another common reason companies struggle to execute. Projects may be poorly planned, executed, or monitored, leading to delays, cost overruns, or quality issues.
Without proper project management, teams may lack direction, focus, or accountability, making it difficult to achieve their goals.
Solution: Companies should invest in project management tools and processes to ensure that projects are planned, executed, and monitored effectively. They should establish clear timelines, budgets, and deliverables, assign clear roles and responsibilities, and communicate progress regularly. By providing a structured and transparent approach to project management, teams can stay focused and accountable, leading to better outcomes.
1. Resistance to change: Resistance to change is another reason why companies struggle to execute. Employees may be resistant to new processes, technologies, or strategies, making it difficult to implement changes effectively. Without buy-in from their employees, companies may face resistance, pushback, or even sabotage.
Solution: Companies should involve their employees in the change process, communicate the reasons for change, and provide the necessary training and support. They should also celebrate successes and recognise the contributions of their employees. By fostering a culture of innovation and continuous improvement, companies can overcome resistance to change and execute more effectively.
In conclusion, companies can't execute for a variety of reasons, including a lack of clarity and focus, ineffective leadership, poor project management, and resistance to change.
By addressing these issues, companies can improve their execution and achieve their goals more effectively. By investing in their employees, processes, and tools, companies can build a more productive, motivated, and successful workforce.
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Leadership, not one size fits all.
There are many leadership books, podcasts and training that tell you about leadership. However, leadership is quite individual.
You move from people worker to a manager and then fall into the leadership role. It’s the role models that you have watched and your ideal around leadership that helps develop who you are.
There are many leadership books, podcasts and training that tell you about leadership. However, leadership is quite individual.
You move from people worker to a manager and then fall into the leadership role.
It’s the role models that you have watched and your ideal around leadership that helps develop who you are.
Working for bad leaders, teaches you likely the most. I don’t want to be like that person, so I am going to be this kind of leader. No leader is perfect, and early in leadership you learn what works, what is not good and what kind of leader you want to be. I made my fair share of mistakes as a young CFO and leader. Knowing what I wanted to achieve, but how you take the team on that journey was a different story.
I think there is a place for training, coaching and reading books and listening to podcasts but then you need to decide what kind of leader you want to be, and then be honest when you fall short or you hit it out in the park. Ask for feedback from your team – create a save space for them to provide feedback to you – and determine what you will work on 3-4 key pieces of feedback that you want to improve.
How you interact with your staff / leadership team will change overtime. Each individual needs different assistance, help and guidance and needs to be managed or led a different way. No one size fits all.
So when you are a leader you need to be clear on your style but then work out how you operate with different leaders/direct reports in your team.
No one sets out to be a bad leader, however there are a lot of them around. Being a good leader, takes concerted effort and focus and continual feedback and learning.
“The joy of leading people, celebrating success and building an effective team is one of the true joys I appreciated when I led people.”
Things have changed with COVID and while I am all for flexibility, leadership styles need to change to adapt to the new flexible world.
At Whiteark we have some great articles, tools on leadership that we will share with you……
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Am I getting old, does it matter?
I know I am getting older, every day, every year but am I getting old.
This Christmas break has me thinking, am I old?
It’s all relative. I expect as when I was 10, and someone was 44 I would have said yes, however 44
probably isn’t old.
I know I am getting older, every day, every year but am I getting old. This Christmas break has me thinking, am I old?
It’s all relative. I expect as when I was 10, and someone was 44 I would have said yes, however 44 probably isn’t old.
I looked up the definition of old; having lived for a long time; no longer young. And so, I looked up the definition of young; having lived or existed for only a short time. I decided that there must be something on a scale between young and old and I am sitting there, not sure what it is called, I am not young, and I am not old.
I do feel old sometimes when I go to hospital and the people looking after you look like 15/16, or you go to restaurant and the waiter tells you he is 19/20 and you think wow, I remember when I was 19/20…it feels like a long time ago. So relatively I am old compared to these people, but not sure that makes me old.
I always test out – you want to be 20, 30 again? And I reflect and think no, I’ve done that time in my life and I am where I am from those experiences so going back doesn’t sound like a plan.
However, I don’t think I want to keep getting older. Not that I can do anything about it.
If I have a working time machine, I would go back and make some changes to my experiences and life, but since that is unlikely to be possible I try not to dwell on the past and focus in on the future. How do Imake my future amazing.?
If you like big bang, you have to watch that episode.
I start to think that I am likely halfway through my life, if lucky. Therefore, need to make the most of it.
Having things to look forward to.
Doing things you love at work and during your personal time.
Make a difference to people’s live, every day.
So, as I get older, not old. Being extra careful with my energy, time, and investment to ensure it brings me joy, contributes to my life goals and ensures that I am living my best life.
It probably doesn’t matter if I’m old or young, but I don’t think I’m either. It’s just a label.
The new year brings some reflection and 2023 will bring much joy for me and my crew and an ability to make a difference, every day.
PS: I did some more searching and I am middle age…. it’s a large bucket from 40-60. So I really think there needs to be a split and rebranding.
How about you? Do you feel old or young? Given a chance, would you go back and change the past?
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People are important, so what?
It make sense that people are critical to a businesss. Without the people, You couldn’t operate.
Your people interact with your customers, without them you would not have customers or people to service and help them. I think we can agree people are important.
It make sense that people are critical to a businesss. Without the people, You couldn’t operate.
Your people interact with your customers, without them you would not have customers or people to service and help them. I think we can agree people are important.
Many, if not most organisations have an HR team, it’s their job to do all the people compliance, put policies and procedures in place to protect employees and the employer and ensure there are critical programs for roles, responsibilities, leadership and development, 360 feedback, secondments, and other programs to support employees.
However, it’s the leader’s role (supported by HR) to hire, retain, manage, develop their people. It means getting the right people in, supporting and developing them, creating an environment where people are developed, rewarded and recognised.
Now more than ever, managing your people is important. The war on talent has meant that getting good people to join your organisation/team is harder than it’s ever been, therefore looking after your existing employees and retaining your existing workforce is critical.
Every employee wants something different and therefore understanding where they are at, and what they need to be successful and work to be rewarding is critical. A lot of HR can be theory, policies and procedures. However, it needs to be practical hands-on approach to work with each team or employee to ensure that you set up all the teams and the organisation for success.
This will also come down to the culture, it’s about building a culture that people want to work in, that is bottom up built rather than top down.
If you want to work with someone that is brilliant at working with leaders, businesses and employees to redefine culture with a practical, action-oriented approach – look up Colin Ellis. Unbelievable outcomes!
2023 is another year of uncertain times, but one thing is for certain, attracting and retaining the best talent is critical to ensure you can deliver on your goals and key metrics.
At Whiteark we work with companies on their people strategy, with hands on experience we offer a range of services and templates that can be used to help you implement some good people strategies.
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Having a good people strategy is key
Having a good people strategy is key, how hard can it be?
In all companies, people are the assets of the business. Without employees the company doesn’t run – things actually stop. You can definitely give me examples where I am wrong, however as a general rule it’s true. So we agree people are important – right.
It’s easy right …
Having a good people strategy is key,
how hard can it be?
In all companies, people are the assets of the business. Without employees the company doesn’t run – things actually stop. You can definitely give me examples where I am wrong, however as a general rule it’s true. So we agree people are important – right.
It’s easy right …
• You want good people that are proactive
• That like working for your company
• That stay around
• You want clarity on roles & responsibilities so people know how to be successful
• You want to encourage people to stay with perks they care about
So why do so many companies get it wrong?
When having an amazing way of managing people is critical, it needs to be one of the most important things businesses focuses on. If you do a recipe to represent this:
Funnel – good people hired
• Good employee experience so people stay
• Training and development
• Understanding of roles & responsibilities (how to be successful)
• Org design changes explained, and people engaged
• Continue to give good employee experience
• Equals strong engaged workforce with low turnover
3 Key Considerations When Building Your People Strategy
1. Everyone is different
You can’t build a one sizes fits all strategy; you must allow discretion at the individual level. Everyone is different, what they want from work and how they live to be rewarded and recognised is different. Ask them. Make your policies and people strategies unique and let people pick what they want.
Some employees want more flexibility and time off and others want to earn as much money as they possibly can. What employees want will change over time as well so understanding this and providing flexibility in your policies and program is important.
2. Ensure your people are set up for success
It’s imperative to ensure that your people are set up for success this includes but not limited to:
• Good induction
• Good training program
• Clear role description
• Clear role goals
• Clear understanding of process
• Clear view on how to create a difference (continuous improvement)
• Changes in org design are supported by changes in process and roles clarity
By and large, people want to be successful in their job. Sometime companies don’t set employees up for success and therefore people get despondent.
3. Spend money on your current employees
It costs a lot when people leave, you need to recruit, you need to train and then give them time to get up to speed and if they work out you are back to where you were in 3 months+. So invest in your current staff, get them to stay, reduce your employee turnover but investing in your current staff.
I’m a person, you are a person, everything about makes sense, right? So why do we make it so hard?
It’s not that hard, it’s a differentiator and it will make a difference to your business result. It’s a no brainer.
At Whiteark we have great HR capability & partner with world class leaders in this field, to assist you with engaging with your staff, building the right culture and making your organisation a great place to work.
Reach out for a no obligation chat to Jo Hands on 0459826221, or jo.hands@whiteark.com.au
Article by Jo Hands, Whiteark Founder
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Measuring success is an essential part of any business or organisation. Without proper measurement, it can be challenging to determine whether your efforts are having the desired impact and whether you are moving towards achieving your goals.