Measuring transformation success

We know it’s cliché, but “what gets measured, gets managed”. A transformation program is undertaken to enhance an organisations performance and boost its health; it is fundamental to the success of your transformation that you measure your progress along the way.

The following checklist can be used as a guide for measuring the success of your transformation program:

Define Success

Agree on what success is for your transformation program. This is something you would have agreed early in the strategic planning phase.

KPI Scorecard

Define the key metrics that are crucial to evaluating the transformation’s success and build a scorecard. Use a combination of lead and lag indicators and qualitative and quantitative metrics.

Baseline

It is fundamental that you have a baseline for all your metrics prior to commencing your transformation program. This will allow you to understand the true impact the transformation is having on your organisation. You need to be able to see the movement on your scorecard.

Pivot

Incorporating leading indicators will help detect any challenges or risks early on and allow you to pivot in order to influence a more positive result for your transformation’s success.

Frequency

It is critical that your scorecard is refreshed at a reasonable frequency to monitor the movement relative to the effort/changes being executed.

Need to curate your own transformation checklist, specific to your business needs? Let us help.

Whiteark is not your average consulting firm, we have first-hand experience in delivering transformation programs for private equity and other organisations. Focused on delivering both commercial and financial outcomes. 

We understand that execution is the hardest part, and so we roll our sleeves up and work with you to ensure we can deliver the required outcomes for the business. Our co-founders have a combined experience of over 50 years’ working as Executives in organisations delivering outcomes for shareholders. Reach out for a no obligation conversation on how we can help you. Contact us on whiteark@whiteark.com.au