Measure what matters

Measure what matters

Jo Hands
Continuous Improvement, Leadership, Transformation

So much data, so many reports means we’re not sure what we should measure; inactivity of red metrics…  Metrics not measured against targets. Targets are soft. There are all issues that we hear from our clients. 

It sounds simple - and it is - but measure what matters.

 Be clear on strategy, priorities and key lead indicators for the business. One report with key metrics versus targets and an agreed plan where metrics are not on track. 

Here’s how I work out key metrics:

  • Start with a driver tree of what key elements drive value 

  • Pick top metrics - no more than 15 than it off work impact the results 

  • Ensure there is clear accountabilities of metrics - which executive is responsible?

The report should go out each week with key call outs, and - if over a 4 week period - the metrics are off base, then a remediation plan is required to resolve and rectify issues.

At Whiteark we love helping our clients set up their reporting through:

  • Building our driver tree 

  • Identifying key metrics 

  • Identifying targets and profiles 

  • Building robust reporting framework 

Measuring what matters sounds simple but not many companies do well.

Do you? 

Want to know more…? Read other articles in this series - click here.

 
 

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Need support in your organisation? Reach out.

Whiteark is not your average consulting firm, we have first-hand experience in delivering transformation programs for private equity and other organisations with a focus on people just as much as financial outcomes.

We understand that execution is the hardest part, and so we roll our sleeves up and work with you to ensure we can deliver the required outcomes for the business. Our co-founders have a combined experience of over 50 years’ working as Executives in organisations delivering outcomes for shareholders. Reach out for a no obligation conversation on how we can help you. Contact us on whiteark@whiteark.com.au


Article by Jo Hands, Co-Founder Whiteark

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