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All in Digital Transformation
Are you ready to take on a bold sales and service model transformation? Now is the time to reinvent your model and integrate the value your business provides into the “new” societal landscape post the global disruption of Covid-19. In today’s environment, your successful sales and service transformation will be enabled by strong leadership, facts driven from data and analytical insights, and new approaches to technology.
In today’s business environment, transformation can take many forms but no matter the type it revolves around the need to generate new value - unlock new opportunities, drive new growth, deliver new efficiencies. It is critical that the transformation project aligns to the company’s strategy – strategy is fundamental in guiding/aligning decisions and actions to ensure they support the achievement of the company’s strategic goals.
Pete Crawford writes for Whiteark about Digital Transformation. This is Part 2 of 2 in depth articles. Digital transformation execution depends on cultural change. Just as the approach to digital transformation requires a strategic, cross-functional and customer-focused mindset – rather than a focus on technological outputs – the success of execution depends on embracing new orientations…
Pete Crawford writes for Whiteark about Digital Transformation. This is Part 1 of 2 in depth articles. This is the first of two articles on digital transformation. Here, we will look at how the digital economy has reconfigured the business value chain and its effect on four key strategic capabilities – employees, customers, operations, and business models.
Technology is changing at a rapid pace and while technology is changing, companies will continue to be forced to change. New technologies can disrupt established businesses, but more importantly they stimulate opportunities for innovation. In today’s environment, business owners are more concerned about missing opportunities to grow, than become obsolete.
Andrew Birmingham writes for Whiteark about digital transformation. Digital technologies have recast business models and business value chains for over two decades, in almost every facet of work. The financial services, retail, media, entertainment and travel sectors have all been upended.
People have an amazing capacity to forget. To revert to their old behaviours. And that might have been the case if COVID had come and gone quickly. But it’s not going anywhere, and we all know by now - this time it’s going to be different. The question on everyone’s minds is not ‘when will this be over?’, it’s ‘what will the new normal look like?’
