Make worthwhile and lasting change in your business that inspires people, delivers results and improves systems.
All tagged Strategy
Company culture can be defined as a set of shared values, goals, attitudes and practices that characterise a company. Company culture impacts all facets of the business, from recruitment to retention to performance. Organisations with strong corporate cultures have been linked to higher retention rates and increased engagement.
Since the onset of COVID-19, businesses have had to find new and clever ways to connect with their customers to generate sales and maintain relationships – this has led to the acceleration of digitisation as more customers shifted to online.
The question on everyone’s mind - how will customers behave post the pandemic?
When redesigning your company’s ways of working it’s critical that you design a model that intentionally and thoughtfully supports your business operations.
THE GUIDE | The key building blocks to guide the process of strategy to execution. Answering strategic questions will form the basis of the key components to the Company Strategy building block. Constantly monitoring the industry, market and economic trends is critical for setting and achieving your strategic objectives.
Are you ready to take on a bold sales and service model transformation? Now is the time to reinvent your model and integrate the value your business provides into the “new” societal landscape post the global disruption of Covid-19. In today’s environment, your successful sales and service transformation will be enabled by strong leadership, facts driven from data and analytical insights, and new approaches to technology.
Jo Hands writes about why she joined the Business Chicks, Business Club. She explains - “I’ve always loved the Business Chicks events – they are always inspiring, give you perspective and a great way to connect. The Business Chicks brand is strong and it has a strong ability to bring out the best in people.“
Jo Hands writes about how to deliver a successful transformation program. Nearly every project today is called a transformation. Most companies are changing, evolving and putting in programs to change the way things are done and these call these programs – ‘transformation project’s. It doesn’t matter what the programs are called, what matters is the that it achieves the outcome you are expecting.
In today’s business environment, transformation can take many forms but no matter the type it revolves around the need to generate new value - unlock new opportunities, drive new growth, deliver new efficiencies. It is critical that the transformation project aligns to the company’s strategy – strategy is fundamental in guiding/aligning decisions and actions to ensure they support the achievement of the company’s strategic goals.
Jo Hands writes about Covid19 - and whether it will make or break you… We have had a year of ambiguity and we will never go back to ‘normal’ for some industries and companies this has meant growth / opportunities and for others it has been meant something quite different.
The economic impact of COVID-19 has led to a material decline in M&A activity globally, including Australia. As a result, we have seen fewer transactions and according to Refinitiv (formerly Thomson Reuters), worldwide M&A activity totaled US$1.2 trillion during H1 of 2020, a drop of 41% compared to a year ago and the slowest opening six-month period since 2013. M&A activity abroad appears to have rebounded to some degree since the end of June 2020, presumably as economies have started to reopen.
Jo Hands explains a fun game to play with your team to solve problems using De Bonos Six Thinking Hats. The Six Thinking Hat technique is used in companies around the world to facilitate decision making and getting people to have good brainstorming conversations.
Technology is changing at a rapid pace and while technology is changing, companies will continue to be forced to change. New technologies can disrupt established businesses, but more importantly they stimulate opportunities for innovation. In today’s environment, business owners are more concerned about missing opportunities to grow, than become obsolete.
Jo Hands writes about DeBonos 6 thinking hats, explaining the meaning behind each hat in a little more detail. What hat do you naturally wear, and what hat is outside your comfort zone? Explore the six hats in a bit more detail...
Jo Hands writes about DeBono’s White Hat Theory and how the different hats apply to Whiteark. We know that successful companies work to proactively listen to different perspectives from across their organisation. Finding ways to do this where people feel comfortable to share their views/ideas is critical…
Return on investment is an overused phrase but an underused concept in business. What return are you going to make for that investment? What is the payback period and how confident are you on the return? Say a company can only afford to spend $20 million on investment each year how does it decide what to invest in?
Optimisation is an overused word that can mean a lot of things, so let me explain... can a business perform better than they currently are? Can they improve customer experience, their pricing strategy and financial outcomes to drive a better return? In most cases the answer is yes!
Create some momentum in the organisation to simplify - give the executives and leaders the challenge of identifying areas that the company can simplify and put a program of work together to drive change and promote continuous improvement. Be structured and be clear on mandate. Remember what measures gets done.
Most people assume building the right culture within a company is simple, but the reality is, it’s quite difficult and very few do this well. Being a start-up or smaller company makes it easier to manage, influence and build the desired culture but as companies grow and evolve it is important that you hold the right culture, and ensure it is driven from the top down.
In general companies are slow to make a change but when faced with a crisis they were able to respond differently, quickly, decisively and achieve an outcome. Why does it take a crisis to make a change this quickly? In recent conversations on this topic with my network, many people believe that's just how it is and nothing you can do to fix it -- but I'm not convinced that is right...
